Why Would Creditors Settle for Less Than the Full Balance?

The average person is carrying so much debt that they just cannot keep up with the minimum payments due if any financial or other hardship hits!

What will a creditor do to collect or are they willing to settle for less than you owe?

It has been estimated that the average American is carrying over $30,000 of various "unsecured" credit card debt!

CNBC Article

Missing a scheduled payment sets in motion a lot of things.

What are we going to do?

As the accounts become "past due", creditors can take several steps to collect:

  • Letters and calls
  • Assign to Debt Collector
  • Assign to Law Firm that specializes in Debt Collection
  • Sell the account to a Debt Buyer
  • Agree to Settle the debt for Less than the Full Amount


If you have ever missed a payment or have fallen behind in making the required minimum payments for your credit card accounts, then you know that about 30 days after the missed payment, the calls and letters start!

The letter says basically that you must make a payment within a certain time frame or they may decide to take further actions to collect.

If you don't or can't catch up, then the calls start!  Not just a call now and then, but lots of calls.

Yes, there are ways to stop the calls, but while the account is still with the original creditor, they have a right to call.

Although there are laws that are supposed to protect consumers from annoying calls, most collectors ignore them and call via computer or "robo dialers" several times a day!


There are all kinds of estimates of how much debt is in the hands of debt collectors, but I think it has to be in the BILLIONS!

Once a creditor (Visa, Master Card, Discover, Capital One, Chase....) have tried to get you to catch up or start making payments again for about 3-4 months, they usually assign the account to a debt collector.

After dealing with debt collectors for about 17 years now, I've found that contrary to popular beliefs, most of them are professional and will try to help you take care of the debt.

However, there are always the exceptions!

They send letters and make calls (lots of calls), but now you can put a stop to the calls:

STOP Collection Calls Free Sample Letter

After a month or so of attempting the collect for their client (creditor) if there is not success, the account may be recalled and assigned to another collector.

This may go on for a few months or even a few years.

Debt Collecting Law Firms

Depending on a lot of circumstances, the original creditor may decide to retain a Law Firm that specializes in debt collection.

The calls and letters start again and if there they cannot get you to pay the balance, then they may decide to start a LAWSUIT.

Here is a blog I've written that explains that process and will help you understand:

Summons, Judgments, Garnishments....What You Need to Know!


When there are Billions (if not Trillions) of dollars of debt out there, you can understand that there are companies that do nothing more that buy huge lots of debt that has not been collected for "pennies-on-the-dollar"!

Experian, Equifax and TransUnion are the top three credit reporting agencies and they sell debt (yes our information) to debt buyers all the time!

You thought they were in business to help you, well think again!

The "Big 3" collect information from all of us and SELL to lenders, companies running background checks on potential employees, insurance agencies and many more.

Once your account is SOLD, the owner has the right to collect.

Sure, they want to get as much as possible, but since they only spent say...$100 to buy an account balance of $5,000, they may be willing to negotiate the final balance due or a settlement.

Debt Settlement

Most people do not realize that at some point along the collection process a creditor, debt collector, law firms or debt buyer may be willing to accept less than the full balance.

This is called a SETTLEMENT.

To give you an idea of what a settlement looks like, click below:

Recent Settlements See what we have  done for our clients!

Not every debt can be settled, but most can.

The debt settlement process is time consuming and frustrating for the average consumer, but can save you thousands of dollars and help you start fresh or even avoid bankruptcy.

Hope this has helped.

FREE  Debt Elimination Summary


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Can a Debt Collector Take My STUFF?

When we enroll a new client for the Debt Settlement Program, most of the time they are confused about what a debt collector can and cannot do.

Although the whole experience of facing severe financial circumstances is stressful, let me help alleviate your fears.



For all kinds of reasons or circumstances, you just cannot keep up with the minimum payments required on your credit card accounts.

The annoying calls and letters come many, many times a day!

The last call left a message and the guy said that unless you contact them right away, they may decide to start legal processes to collect the money you owe.

Your mind starts fearfully asking:

  • Can they take money out of my bank accounts?
  • What about my paycheck?  Is it safe?
  • Will I have to sell my house or car?
  • What about my jewelry, tools, or other things I value?

Let me walk you through the debt collection process so you can start to understand what a collector can and cannot do:

Once you miss a couple of months of the required payments due, you'll start getting letters saying something like...

"Mr. Jones, your XYZ Account is seriously past due and unless you call us immediately, your account may be turned over to an attorney for collection."

If you've just had a temporary financial setback and have enough money to catch up or start making payments again, you may want to call and see what they will do to help get you back on track.

They should be willing to work out some kind of plan to start taking your monthly payments again.

But if you find yourself with just too much debt and not enough money coming in to keep up, then what should you do?

It really depends on a lot of circumstances:
  • How delinquent is the account?
  • How much do you owe?
  • What kind of account it is?
  • Who the creditor is (some will work with you and some will not).

If it comes down to paying the rent or mortgage, utilities, groceries, etc. (the really important bills) and making credit card (unsecured) payments,


Usually a creditor will try to get you back to paying monthly payments (they need that interest!) for a couple of months.

If unsuccessful, they will either send to their internal recovery department or to a debt collector or even sold to a debt buyer.

An account is deemed "CHARGED OFF" when the creditor decides that they are not going to spend any more time trying to collect and are going to write the account off as a loss.

Yes, there are companies that buy millions of dollars of debt for pennies on the dollar in order to try and collect.

Either way, now you can do a couple of things:


STOP Collection Calls Free Sample Letter

2)  You may be able to negotiate a SETTLEMENT for less than the balance.

Your account may now be with the original creditor's internal recovery department, a debt collection agency or a Law Firm that specializes in debt collection.


At this point, creditor, debt collector, debt buyer or law firm CANNOT:

  • Garnish your wages, retirement income, disability income (an several other exempt income sources).
  • Levy your bank account
  • Repossess your TV, stereo, furniture, jewelry, tools, etc. (unless they were used as collateral)
  • Arrest you or most any other thing you may think!!!!

BUT... (very important you understand the following!):

If no agreement can be reached, the creditor or collector may decide to file a CLAIM.

CLAIM is a legal document filed with the court of the county of your residence. 

You will be delivered a SUMMONS.

Basically is says that XYZ is claiming that you owe $$$$ and that if you want to dispute the CLAIM you have (avg.) of 30 days to file an ANSWER with the court.

A ANSWER is a legal document (usually prepared by an attorney) that PROVES that you have paid or why you do not owe the debt.  There is a fee for filing the ANSWER and fees for the attorney who prepares it.

Most people know they owe the debt so they don't file the ANSWER.


At this point, an agreement can still be negotiated to stop the legal process, but is it VERY IMPORTANT that you DO NOT IGNORE the SUMMONS!!!

If an agreement cannot be negotiated, the the PLAINTIFF (the creditor or one filing the claim) may move forward for a DEFAULT JUDGMENT.

You don't want this to happen!

If a JUDGMENT is awarded to the PLAINTIFF, then now the PLAINTIFF has the right to apply for a WRIT OF GARNISHMENT OF WAGES OR BANK LEVY.

To prevent this, a SETTLEMENT or STIPULATED AGREEMENT may be negotiated.

A SETTLEMENT is an agreement whereby the PLAINTIFF agrees to accept an amount less than the balance due.  It may have to be paid in a LUMP SUM or in many cases, a LONG-TERM PAYMENT agreement.

Either of these is usually much better than a WAGE GARNISHMENT!

A WAGE GARNISHMENT is usually (in most states) 25% of you net (after tax) paycheck!

Let's say you earn $5,000/month.  If State (if you have) and Federal tax withholding equals 35%, you net take home would be about $3250.

25% of $3250 equals $812.50 ! ! !

If you're facing a financial crisis now, how could you survive if your income was cut by over $800 more!



A creditor or debt collector cannot just "take your stuff" when you don't pay your required payments due.

There's a whole process that must be completed first.


It is not easy dealing with collectors and attorneys. 

Time consuming and frustrating, but absolutely necessary to prevent GARNISHMENTS!

This may help:

FREE  Debt Elimination Summary

Recent Settlements See what we have  done for our clients!


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Tags: stop wage garnishment, credit cards, BBB, PORTLAND, settlement, mimimum payments

Debt Collection and Debt Settlement, How Does it Work?

When you fall behind in making at least the minimum payments due on your credit cards or other personal loans, here's what happens...


Your original creditor wants to keep you as a long-term, minimum payment customers!

Have you looked closely at how the charges are calculated on your credit cards?


If not, you are in for a shock!  bunch_of_credit_cardsYour monthly statement will give you a breakdown of how the minimum payment is calculated.

Let's say your minimum payment is $50.

How much is going to the PRINCIPAL (the amount you actually charged/borrowed) and how much are you paying in INTEREST! 

Don't be surprised to learn that almost HALF or $25 is being taken as interest and only $25 is paying down the PRINCIPAL!

At this rate, (and they are supposed to show you an estimate) it may take 20-25 YEARS to pay off this debt!

No wonder they want you to keep this up. 

This is how they make their BILLIONS in profits!

So now you see why they send letters and call many times a day?


While your account is still with the original creditor (Bank of America, Chase, Discover, etc.) they have the legal right to call you. 

Once your account is charged off and transferred or sold to a collection agency, then you can stop the calls.  I'll show you how to do this later.)


You may get a letter that will OFFER TO SETTLE your account for LESS THAN THE BALANCE.  This is called a SETTLEMENT OFFER.

Sometimes they can be very good, but usually, they only offer to reduce the balance by 20%-25% and often they want it paid in a LUMP SUM within 30 days or so.

If you have the funds, then it may be a good deal, but if you can be patient, the account will ultimately CHARGED OFF and transferred or sold to a collector.


Now you will start getting letters and more calls from a debt collection agency. 

Yes, it is annoying to get all those calls, but now you can STOP THE CALLS:

STOP Collection Calls Free Sample Letter


The Debt Collection company has either had this account assigned to them by the original creditor or have purchased it.

Either way, now they should be open to SETTLEMENT.

We negotiate with debt collectors on behalf of our clients every day.  Here is a sample/example of what a SETTLEMENT AGREEMENT looks like:

Recent Settlements See what we have  done for our clients!


If you have fallen behind on your payments, your credit score will go down.

There are a lot of factors that go into calculating a credit score (very confusing), but late payments makes up a large percentage.

If you'd like to learn more, click:

How to Improve Your Credit Score

The most important factor to improve your credit score is to pay off balances, old and new!

To a lender, even if you have had a time of late payments or "settled-for-less than the full balance", the fact that you took care of is VERY IMPORTANT!

I've had clients that completed the Settlement Program  go from a credit score of 580 to 700 within 3 months!

FREE  Debt Elimination Summary




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Debt Settlement May Be Just What You Need!

When you have too many credit accounts and cannot meet the minimum payments required, then it may be time for you to consider a DEBT SETTLEMENT PROGRAM.


There are many reasons a financially stressful situation like this can happen, but some of the most common are:

  • Loss of employment or layoff
  • Too little income in retirement
  • Unexpected medical bills
  • Increasing cost of medications
  • Divorce
  • Disability
  • Loss of spouse or partner



These are just some of life experiences that can financial hardship.

If one or more of these sounds like what you are going through, you may have several options:

If you have enough equity in your home, a refinance or equity line of credit may be a solution.  

If you qualify for a consolidation loan or balance transfer and the interest rate is not too outrageous, then that may work.

You may qualify for a Credit Counseling or Debt Management Program.  But if you are having a hard time keeping up with the total due for all of the minimum payments now, most likely this type of program will not help.

What about BANKRUPTCY?

I believe bankruptcy can be a viable option if you have tried all other options.  Bankruptcy laws have changed over the last few years to prevent someone from trying to use bankruptcy to discharge debt when they possibly could meet their promised to repay!


If you have missed a couple of months of making the minimum required payment due on all of your accounts or cards, they are probably getting close to being "charged off".  

When this happens, the account will most likely be transferred or sold to a third party debt collector or debt purchasing company.

Most people are not aware that there is a multi-million (or most likely) billion dollar industry that purchases old, delinquent debt for pennies on-the-dollar for collection!

Let's say you have a credit card and due to circumstances beyond your control you just cannot make the payments.

The original creditor will call and send letters trying to get you to start making payments again.  But after 3-4 months, the account lands with a Debt Collector.

Now the Debt Collector starts calling, and calling, and calling.....

The good news is that now you can put a stop to those annoying calls!

STOP Collection Calls Free Sample LetterBut the letters keep coming!

These letters will try to get you to pay or in some cases, they may offer to SETTLE THE ACCOUNT for less than the balance due!

This offer may be anywhere from a small reduction or possibly a very good reduction.  

You may also be able to contact the debt collector to NEGOTIATE a better settlement or perhaps to let you take advantage of the settlement offer by making a series of monthly payments that you can afford.

Negotiating with debt collectors can be very time consuming and stressful.

I've been helping people deal with the stress of too much debt and negotiating with debt collectors (many time attorneys) for many years, so I know from personal experience!

The agent for the debt collector's job is to get as much money out of you as possible!  In many cases, their income, commission or bonus depends on being very inflexible.

The agent will try to intimidate you and in many cases try to shame you into getting you to pay back all of the balance!

There are laws that protect consumers from illegal collection tactics, but most people are not aware of them.

I've written several articles about dealing with debt collectors.  Here's one that may be especially helpful:


Debt Collectors, the FDCPA and Your Rights


For the sake of this blog, let's say that you negotiate a settlement for less than the balance due...NOW WHAT?

DO NOT, I repeat, DO NOT make any payment (by phone or mail) without a WRITTEN SETTLEMENT AGREEMENT!

A settlement agreement is basically a modified contract from the original contract (application) you signed when you took out the card or loan.

If the agent will not email, fax or mail the written agreement, then no settlement/no payment....PERIOD!  It is your only proof of payment once the agreement is completed.

Here is link to what a settlement agreement looks like:

Recent Settlements See what we have  done for our clients!

Once the settlement agreement is completed, you can request a letter or statement showing a $0 balance, but if they will not comply, then your cancelled check or bank statement showing payment along with the settlement agreement will suffice.

Over time, you can get yourself back to being DEBT FREE! 

If all of this sounds like a little too much for you to handle, let us know:

FREE  Debt Elimination Summary


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Tags: what can a debt collector do, stop debt collector calls, Credit Card Debt Negotiation, debt settlement help, Oregon debt collection, settlement, mimimum payments

Dealing With Debt Collectors....No FEAR!

When a debt collector calls, it can be not only annoying, but also a little scary!  But dealing with debt collectors does not have to be something you fear.  Let me show you what to do...



No matter how serious you financial and/or debt situation is, there is  a solution.  DON'T BE AFRAID!

  • Debt collectors are people just trying to earn a living.  

I've been dealing with them for many, many years and most of them are not hard to deal with. If, you know a few things about them.

Usually, the debt they are calling about is one that you owe.


Of course, if you can prove that you don't, you can always demand that they "validate" the debt by providing documentation.

The Fair Debt Collection Practices Act (FDCPA) gives us protection from illegal debt collection practices.

Basically, it spells out what a debt collector can and cannot do in attempting to collect debt.  It allows a consumer to question the validity of the debt they are calling about. 

There are also many "credit repair" companies that advocate using the validation process to remove debts from our credit report.

While you should challenge or dispute errors on our credit report, beware of opening a validation dispute on accounts you owe as it might backfire on you!

Unless you can prove beyond a doubt that you never had or have paid the debt with proof in writing, don't send the letter!  Why?

A debt collection company has been retained by the original creditor or the owner of the debt.  Yes, creditors buy and sell debt.  In fact, it is a multi-million dollar business.

Anyway, while a request to validate the debt may work, it could cause the debt collector to become very aggressive in their collection efforts! 

This may include filing a CLAIM, resulting in a SUMMONS, that may lead to a JUDGMENT, which could lead to WAGE GARNISHMENT, LIENS and BANK LEVIES!


So, before you "jump into" debt validation...You need to contact the collector, but before you do, get prepared:

1)  First, you'll need a BUDGET:

 Budget Worksheet FREE Download here!This will not only let you know how much (if any) money you can offer to SETTLE the debt and the debt collector will most likely ask about your situation.

2)  Call the collector:

Be calm and respectful! 

Trying to act "tough" or being disrespectful will NOT HELP!

While you'll need to explain your situation, don't "over do it".  The collector may need to submit your settlement offer with some budget information to the owner of the debt or they may be able to discuss and negotiate a settlement right now.

Always ask them what it would take to settle the debt! 

They may come back with, "How much do you have to offer?"  

Say something like, "I don't know, I am barely making it now.  What will it take?"

In negotiations, the person who gives out an amount of money usually loses!

Let's say you owe $5,000  and they say they can settle for $4,000. While that is a nice $1,000 reduction, you should be able to do a little better.  Say something like...

"I just don't have $4,000, but I may be able to could come up with $2,000 if you could give me a little time."  That's it...stop talking...wait for a response.

They may or may not accept, or they might come back with a counter offer.

You're trying to get somewhere around 50%.  Here's a few examples:

Recent Settlements See what we have  done for our clients!

Negotiating a settlement is not easy! (I know!  I've been doing this for about 17 years now!)

If you are successful in negotiation a good settlement, you MUST GET THE AGREEMENT IN WRITING!!!!!!!!!

Let me state that again....NO AGREEMENT IN WRITING....NO DEAL!

If you are unsuccessful, then just tell them that you'll have to get back to them and politely hand up.  They may or may not follow up with you.

FINALLY, the worst thing you can do is to ignore the debt.

If you do, while the account may be pulled back to the owner of the debt and transferred to another collector, it cause the collector to become too aggressive and possibly initiate legal action by the collector!

By dealing respectfully and confidently with the debt and the collector, you may be able to settle the debt or if necessary, just set up payments to repay the entire debt.

Hope this helps!

FREE  Debt Elimination Summary


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Tags: illegal debt collection pracitces, mistakes dealing with collectors, garnishment, Oregon debt collection

Will a Debt Settlement Program Lower My Credit Score?

Debt Settlement is a great way to pay off old, delinquent debts.  But, will it hurt or help your credit score?

Fresh_StartIf you find yourself with too much debt and not enough money to keep up with at least the minimum payments, a debt settlement program may just be what you need to get a fresh start!

But, I'm always asked, "Will debt settlement lower or raise my credit score?

Let's be honest....

The reason you are considering debt settlement is most likely due to the fact that you have accumulated so too much debt and your credit score had gone down already!

Maybe you...

  • Lost your job.
  • Are retired and living on tight, fixed income from Social Security and/or other retirement income.
  • Had a serious illness or possibly a career ending disability.
  • Went through a divorce.
  • The death of a spouse or partner.

How are Credit Scores determined?

There are basically 5 things that go into making up your credit score:

Payment history ...

  • This makes up about 35% of your credit score!
  • How have you been handling credit? 
  • Do you make payments on time?
  • Have you been late too often?
  • How long have you been using credit?

Balance-to-limit ratio...

This accounts for 30% of your credit score and in my opinion, actually carries more weight!

Add up all of your balances and the total credit limits you have.

Divide the total balance by the total limit.


You have about $25,000 of total credit card balances on 5 different cards.

Your total credit limit (each card is different) adds up to $35,000.

$25,000 divided by $35,000 = 71% !!!

When your ratio is above 30%, lenders think that you are over-extended and are not a very good risk to pay back a loan, etc.

This balance/limit ration is very, very important!


Many people make a serious mistake in trying to improve their credit scores by closing credit accounts or cards after paying them off.

Let's continue the example above and see what really happens:

Before:         $25,000 of $35,000 of available credit (credit limits) or 71% (too high!)

After paying off a couple of cards, the ration looks like this:

Total account balance         $ 10,000

Total credit limit                   $  35,000

Ratio:    $10,000 divided by $35,000 = 28% !!! (Looking good!)

Thinking that getting rid of a couple of cards will help his credit score, he calls and closes 2 accounts and his credit score goes back down!

Ratio:    $10,000 divided by only $25,000 (closed 2 accounts with $10,000 limit)

Now his ration is back up to 40%.  Yes, better than 71% before, but still over the 30% goal!

Length of Credit History...

This accounts for about 15% of your credit score.

Younger borrowers have not established a "credit use history" and fair or not, are punished in their credit score.

Lenders are looking for seasoned credit users who have proven they can handle credit.

It will take some time for this factor (only 15% weight) to improve.

In the meantime, don't run out and start opening up several credit cards thinking this will help!

This takes us to the next factor:

New Credit...

If you try opening several credit or store cards, it suggests to the lenders and the credit bureaus that you may be in financial trouble and are trying to "borrow your way out"!

Even though new credit accounts for only 10% of your credit score, it is still very important!

There are no "short cuts".  It takes time and a good payment history to improve your credit score.

Credit mix...

A good mix of revolving credit (credit cards) and installment loans (auto loan) looks better and is viewed as a good risk to lenders and the credit bureaus!

Although accounting for 10% of your score, this is still important!

OK, now you see there are several factors that go into making up your credit score.  So will a debt settlement program help or hurt your credit score?

There are no "quick fixes" so beware of ads that say they can remove negative items from your credit report, etc.) is to pay down and or settle balances.

If the only way to start improving your credit score is by paying down the balances, what if you just don't have that much income?

If your total minimum payments requires $500/month and you only have about $200 (if there are no emergencies, etc.), what are your options?

Debt Management (used to be called "credit counseling")

In this program, each of your creditors agrees to lower your interest and possibly waive some late or over-the-limit fees.

Your total monthly payment is usually about 2.4% of the total balances, which may be the same or even higher than the total of all of your payments now!

Let's say you have $25,000 of total credit.

At 2.4%, that's a payment of abut $600 a month!

If you are having trouble making the required total monthly minimum payments now, most likely a Debt Management Program will not help.

Debt Settlement

Once your accounts start going to collections and you start getting letters and calls (lots of calls!), it's time to face the hard facts!

STOP Collection Calls Free Sample Letter

You're in real trouble and if you don't do something quickly, creditors may start to file claims which leads to a summons, which can lead to judgments.

After a judgment is awarded, a creditor can apply for wage garnishment and/or a bank levy!

Serious stuff!

When a borrower is in serious trouble, they may be thinking about looking into BANKRUPTCY as their only solution.

Creditors will usually be willing to accept a settlement or reduced amount to avoid this.

Settlements can run from 40% to 70%, depending on several factors.

Recent Settlements See what we have  done for our clients!

The bottom line is that once a settlement is completed, even though your credit history shows late or no payments for awhile, now you have repaid or "settled-as-agree" the account and you have a $0 balance!

To potential lenders and the credit bureaus, this looks good and your credit scores will start to improve!

Bottom line...

Debt Settlement will help improve your credit score over time!

FREE  Debt Elimination Summary



Tags: your debt relief options, credit card debt help, your fico credit score, settlement

Received Summons! Kinda Freaked Out!

If it's not bad enough having too many debts and bills, receiving a SUMMONS is especially stressful!

One of our clients sent me an email this morning and said...

"I received this subpoena last night.  Kind of freaking out.  What do I do!"


We've been helping people deal with the stress of having to much debt and just not enough money to keep up for many years.


I've written many blogs about what to do with or how to prevent a summons, but wanted to give some insight that may help.



When you miss payments due on your accounts (I'm only talking about unsecured accounts like credit cards, medical bills, etc.) the original creditor will start calling and sending letters.

They may offer a few options for getting you "back on track", but for most people, these don't help or are possible due to your circumstances.

Trying to explain to the agent is usually a waste of time, so I don't advise trying.

If you do, just say something like...

"I've had some things happen and can't make payments right now.  I intend to get caught up soon and would appreciate it if you'd stop calling."

After a few months, most likely your account will be transferred, assigned or even sold to a collection agency.

Now you can at least put a stop to the calls:

STOP Collection Calls Free Sample Letter



There are thousands of companies that make a lot of money collecting bad or old debts!  These companies may take accounts on consignment, in order to earn a portion of the money they recover.

Or, they may have just purchased the account for pennies-on-the-dollar from creditors who have given up on trying to collect and have just written off the debt as a loss.

The debt collector most likely will be open to a SETTLEMENT.  The amount of settlement is determined by many factors, but on the average, a settlement of 50% to 70% (more or less) may be available.

Recent Settlements See what we have  done for our clients!



To many people take the "hide your head in the sand" approach to their financial crisis.  Although I certainly understand and appreciate how they feel, the debt is not going to go away!

If the calls and letters from a debt collector go unanswered or returned, after a few months, the debt may be:

  1. Recalled back to the original creditor
  2. Transferred to another debt collection agency
  3. Sold or transferred to a Law Firm that specializes in Debt Collection

If your account lands with #3, and if they cannot reach you or an agreement or settlement cannot me negotiated, they may decide to FILE A CLAIM.

Once a CLAIM is filed with your local county court, a SUMMONS is prepared and sent out for delivery.

The delivery may be by a COUNTY SHERIFF or COMPANY PAID TO DELIVER the summons.

Either way, receiving a summons is (like my client said), kinda "FREAKS YOU OUT!"

Although a summons (or small claims order) may differ, most of them state something like the one my client received:

     "YOU ARE HEREBY REQUIRED to appear and defend the Complaint filed against you in the above-entitled cause within 30 days from the date of service of this summons on you, and in case of your failure to do so, Plaintiff (creditor or debt collector you owe) will apply to the court for the relief demanded in the Complaint."

Well, it sure sounds like you have to go to court within 30 days, doesn't it!

But, if you kept reading, it would explain.  (I'll paraphrase and explain to save time:)

It says you must "APPEAR".  Notice the word "appear" is in italics.

It then goes on to explain what "appear" means:

It basically says that if you wish to give proof of why you do not owe the CLAIM being made, you have 30 days to provide the court with a legal document called a "motion" or "answer".  You also have to pay the required filing fee ($165 in this particular county court).

The summons goes on to say that if you have questions you should see an attorney immediately and usually gives a phone number for your state's Bar Lawyer Referral Service.


OK, so you have the summons and understand that you don't have to go to court.  What should you do?

The worst thing you can do is ignore the summons!!!!!!!

If you ignore the summons, a JUDGMENT will most likely be awarded to the PLAINTIFF.

If this happens, the attorney for the plaintiff will seek the legal options available to get funds awarded in the judgment.  These include:

  • Wage Garnishment
  • Bank Levy of your bank accounts
  • Placing a lien against your home or other property

I don't have the space here to address each of these, and there are things you may be able to do if you are facing one or more of these due to a judgment.

The important point is....


In most cases, some kind of agreement or solution can be negotiated before or even after a JUDGMENT has been awarded.

You may have to repay the entire balance due to avoid a garnishment, levy or lien.

This will most likely be a STIPULATED AGREEMENT that will be filed with the court.

This basically will say that as long as you make the required payments specified int he Stipulated Agreement, the Plaintiff will not continue to seek the legal options described above.

Once the Stipulated Agreement is completed, a LETTER OF SATISFACTION will be mailed to the court and the judgment is removed.

Now, I've explain a lot. What's the main points?

You have several options to prevent your account from ever getting to becoming a judgment.

  • You can't ignore the debt.
  • It will not go away!
  • If you receive a summons, don't panic!

If you are overwhelmed, we may be able to help:

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Tags: stop wage garnishment, summons, debt collector, receive a summons, credit cards, judgment, settlement

Summons, Judgments, Garnishments...What You Need to Know!

If you have received a summons for an unpaid, unsecured credit debt, you know how intimidating it is!

In order to help you understand why this has happened and what your options are now, I'm going to walk you through the basic process and give you ideas on how to prevent in the future.

22853064975_8c547f714f_mDealing with the stress of having too much debt and not able to make the minimum payments due is a terrible experience.

Then, you get a knock at the door and are handed a SUMMONS!

Now what?

Do you have to go to court?

Are they going to garnish your paycheck or levy your bank account?

Most likely, the answer is NO!

Let me walk you through the basic litigation process and I think you'll understand more and hopefully feel better!

When you applied for the credit card or unsecured loan, you were making a promise to repay the debt per the payment and interest of that account.

But, things happen in life and you most likely have had one or more of the following events cause this:

  • Unemployment
  • Illness or disability (medical bills!)
  • Death of a spouse or partner
  • Divorce
  • Retired on a very limited fixed income!


 Letters and calls


When you don't make the minimum payments required by your credit account agreement, you'll start getting letters and calls.

The letters will warn you that you missed a payment and now you must make up the missed one, pay the late fee and add the next payment due!!!!

The calls usually come after a couple of months of missed payments.  Unfortunately, the original creditor has the contractual right to call you.

Once these accounts are charged off and/or sold to a collection agency, you can put a stop to the calls.

(I'll show you how to stop calls from collectors in just a minute.)

I've been helping people deal with credit issues for over 15 years and have not found it very helpful or productive to try to explain yourself to the agent making the call.

If you feel like you just have to...try saying something like:

"I've had some things happen and can't make the payments now.  I intend to get caught up soon, but would appreciate it if you would stop calling."

This may work, but don't be surprised if it doesn't.

Collection Letters and Calls

After 2-3 months of non-payment, your credit card or unsecured account will most likely be transferred to a DEBT COLLECTION AGENCY.

If the calls had stopped, they will begin again.

But, now you can stop the calls.  Here's how:

STOP Collection Calls Free Sample Letter

The calls will stop, but the letters will continue.

You may get a letter with a SETTLEMENT OFFER

It will say something like...

The current balance is $$$$$$$, but we are making a one-time settlement offer of $$$$$.  This must be received in our office by (date).

 Sometimes, these are not bad offers!  I've seen some at 40% or so of the balance (yes with all of the added interest and late fees), but for example, a $4,000 settlement on a balance of $10,000 is a pretty good deal!

However, I'm guessing that if you had that kind of money, you wouldn't have gotten behind in the first place!

Debt Collection Agencies (sometime attorneys who specialize in debt collection) have either purchased the debt or have taken it on a kind of consignment.  The debt collector will get a percentage of what they collect.

So, they are going to play "HARD-BALL" and try to get as much as possible out of the debtor (you).

You can negotiate a settlement, but the final settlement will be determined by several factors:

How much the collector paid or stand to earn on this particular debt.  Different creditors (Capital One, CitiBank, etc.) each have their own parameters of what they will or will not take as a settlement.

Your particular financial circumstances also play a very important part of the negotiating process!

If you are employed and are paying a mortgage, the collector may not be willing to come down much as they may decide to file a claim hoping to get a judgment in the future.  I'll explain more about this later.

But, if you are unemployed, disabled, retired, renting and just barely getting by, they will be more willing to accept a good settlement (40%-50%).

Before you make the call, it is a good idea to have "all your ducks in a row" so to speak!

You need to have completed a budget (what's coming in and going out each month).  The collector will need to provide this in order to present you offer to the original creditor or their manager.


Budget Worksheet FREE Download here!

Now that you know where you stand financially, you can make the call.

Most debt collectors are surprisingly professional and even polite, so you do the same!

Being aggressive or having a "take it or leave" attitude will not help!

But on the other hand, don't beg or show weakness either.

Just explain your situation and that you are trying your best to work out settlements rather than being forced to seek BANKRUPTCY PROTECTION.

Although bankruptcy is an option, you should do everything you can to avoid it as it stays on your credit report a long time and makes it difficult when applying or credit in the future.

OK... Let's say you negotiate a good settlement....Now what?

Before you set up or make any payments, you MUST....ABSOLUTELY MUST have the agreement emailed, faxed or mailed IN WRITING!

Once you have the written agreement, you can either call to set up automatic payments or mail them per the agreement.

To give you an idea of what a real settlement agreement looks like, click below:

Recent Settlements See what we have  done for our clients!

If you are mailing the settlement, make sure it arrives on or before the due date!  They can and will void the agreement if you are late!

If you cannot reach a settlement agreement, the collector may opt to go for a judgment.

I've written several articles about this process.  Rather than go into it in this blog, check out:

What To Do If You Receive a Summons

I hope this has helped. Let us know if we can help...

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Tags: consumer debt collection, credit card hardship plan, summons, stopping debt collection calls, avoid before filing bankruptcy, credit card debt help, settlement, mimimum payments

How to Prevent a Summons and What to Do If You Get Served

"I don't understand why I received a summons!"

"I never received anything about this!  

"What can I do about it?"

I have been helping people deal with all of the problems of credit card and other unsecured debt for over 15 years, and I get calls like this almost every week!




If you have ever had someone come to your home, office or received a registered letter with a summons, you know how stressful this is.




To prevent this from happening, you need to understand how the debt collection process works and what you need to do to stop a summons before it ever gets started.

What happens if you cannot keep up with the minimum payments required by you credit accounts?

Remember, I'm writing about unsecured debts, such as:

  • Credit Cards
  • Personal loans or lines of credit
  • Store Cards
  • Medical Bills
  • Utility Bills
  • Private Student Loans
  • Pay-Day type loans

OK, let's say that you have gone through, or are going through a financial hardship due to one of many situations beyond your control...

  • Loss of employment
  • Divorce
  • Death of spouse or partner
  • Medical (accident or illness)
  • Disability
  • Retirement Income too little/fixed

Most of their stories goes something like this (I'll bet this is close to yours!):


After our divorce, I tried to keep up with the credit cards that I was left with, but without my ex's income, I just couldn't. 

For the first few months, I would just pay the minimum payment on all of the larger balances and let the smaller ones go.

, I tried taking a "cash advance" on one of the cards that still had a little bit of credit left on it to pay something towards the others.

I knew I was in big trouble, but felt hopeless...there was nothing I could do!

After a while, I had to make decisions like whether to pay the utility bill or the Visa bill.

Of course, the utility bill had to be paid.  It's winter and cold!

I even had to use the last credit card (with any "credit limit" left) to buy groceries once in awhile!

I finally stopped paying on most of the cards but one, hoping that something would happen and I could get caught up on the others one day.

I started getting phone calls....lots of phone calls and letters.

I tried explaining my situation a couple of times, but the agent didn't seem to care.  All she wanted was for me to send something right away!

Finally, I just stopped answering the calls or the messages.

The letters started saying that unless I contacted them immediately, they were going to "charge off" my account and it might be turned over to an attorney for collection. (That was scary!)

After a few months, the calls slowed down or stopped from the original creditors, and now they were coming from debt collectors.

The letters from the Collection Agencies, were offering to work with me, but I just didn't have enough to make ends meet.

So, I just threw the letters away.

One evening, the doorbell rang and a man handed me an envelope and said, "You've been served."  (Kind of like in the movies.)

The Summons said something like (I was too upset to really read it carefully) I was now a defendant in a lawsuit.

The Plaintiff  was the Visa Card/Store Card.

It seem to say that I had to go to court ("appear") in 30 days or that a judgment would be awarded to the Plaintiff.

I found out that the "Appear" really meant that if I wanted to argue or explain why I didn't owe the debt, I had 30 days to send an "Answer" to the court.

The "Answer" had to be legally correct and would most likely need to be prepared by an attorney (how much would that cost?) and there would be a filing fee on top of that!

I knew I owed the debt, but couldn't do anything about it.



OK, let me stop there...

I'll address that last phrase..."I just ignored the summons" later.

When you don't or can't pay the minimum payments due on your credit cards, the creditor can call and write seeking payment.

As long as the account is still with the original creditor, they have the right to call.  But, when it is transferred or sold to a collection agency, you can put a stop to the calls:

STOP Collection Calls Free Sample Letter

In this hypothetical case (although very, very common), let's see what this person did wrong and what should have happened.

When you sign up for and are approved for a credit account, you are promising to repay what you borrow/charge plus interest and fees.

So, when you don't, the creditor has a right to "legally" attempt to get you to pay.

In this article, I'm not going to get into the "legal" vs. "illegal" actions some debt collectors take, but have written several blogs you might find helpful.


What Debt Collector Can and Cannot Do


One of the most commons mistakes someone makes is to use one credit card to pay on another.

I believe it is illegal, but regardless, you should never do this!  You are just compounding the problem.

If you have equity in your home, you may (and I'm not a big fan of this) want  to see if it would be possible to either consolidate all of your credit card debt with a home equity loan or line of credit.

The danger is that so many people do this, add years and increase the balance of the mortgage and then, charge up the cards again! 


Paying on one card and not the others, may help keep that particular account open, but in the long run, your're not helping yourself.

Here's the first and most important step:

As soon as you know you are in serious financial trouble, it's time to get very honest with yourself and find out exactly where you stand.

You need to do a complete (honest...every dime in and out) budget.

This will tell you the truth and help you decide on a possible solution.

Budget Worksheet FREE Download here!

If you have some money left over at the end of the month, you have a couple of options:

Debt Management or Debt Settlement

I'll get into detail a little later.

If you don't have any money left over at the end of the month, then it's time to consider:

Bankruptcy Protection from your creditors!

I think Bankruptcy should be your last and only option after you try other programs.


OK, let's say you have some money left over at the end of the month...

What can you do?


Briefly (see link above for details), a Debt Management Program (used to be referred to as Credit Counseling) is a program whereby each of your creditors agree to lower interest rates and sometimes waive fees for a set amount of monthly payment for a set amount of time.

As long as you keep up, they will not take any more collection options.

But, the problem with this type of program is that the monthly payment is not much lower (if at all) than the total of all of your previous minimum monthly payments!

If this is the case, then a Debt Settlement Program may be the answer.

A Debt Settlement Program is for people who have (or are about to have) accounts in collections.

Rather than make payments to the creditors or debt collectors, you will deposit an amount (that you can afford after completing the budget), into a FDIC Insured bank account to be used to offer settlements on you debts.

Debt Collectors and Debt Buyers may take 50% or less to settle old debts.

Once they are all settled, your credit report will start to improve.  

Here's a few examples of settlements we have negotiated for our clients:

Recent Settlements See what we have  done for our clients!


OK, that's what this person should have done, but didn't...


Even after you receive a SUMMONS, you may be able to negotiate an agreement whereby you pay back what you owe in monthly payments you an afford.

The Plaintiff will most likely move to obtain a DEFAULT JUDGMENT and it will be filed with the court.

But, if they agree, a STIPULATED AGREEMENT (repayment plan) will be filed also.

This basically says that as long as you make your payments on time and the amount agreed upon, they will not take any legal options to collect, such as:

  • Wage Garnishment, or
  • Bank Levy

If you already have a garnishment or bank levy, you still may be able to negotiate an agreement to stop these, but it's not easy.

The point is...

You may be able to prevent a summons, but if you do receive one, please....



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Received a 1099-C...Now What?

Around tax time, many people receive a 1099-C form and usually do not know what to do about it.

Here is some very important information on not only why you received it, but what to do about it:




You need to understand:

  • Why you received the 1099-C.
  • Why you cannot ignore.
  • If you will have have to pay more tax
  • How to file with your tax return.



Anytime a creditor accepts less than the full balance due and the "forgiven" amount (the difference between the actual balance and the amount you paid) is greater than $600, the creditor most likely will report it to the IRS.

I said "most likely" because not all creditors will report a settlement/forgiveness.

If they do, then you will receive an IRS Form 1099-C that shows the creditor, the amount given and some general instructions on what to do.

Of course, typically with the IRS, the form is somewhat vague and not very clear as to what you need to do.

So, let's walk through this....


If you cannot make the required minimum payments on your credit cards or other unsecured debts, after a certain amount of time (usually 3-4 months) the creditor may sell or transfer the debt to a debt collection agency.

The original creditor will most likely write the balance off as a loss (to offset their tax reporting) and usually sell the debt at "pennies on the dollar".

Let's say that the debt collector/debt buyer bought your Visa Card debt of $5,000 for $500...(yep, the get these very, very cheaply!)

Now, you start getting calls and letters from the debt collector saying you owe the $5,000 to them (even thought they only paid $500).  Starting to get the point?

Oh, by-the-way, once the account has been sold or transferred from the original creditor, you can put a stop to the phone calls:

STOP Collection Calls Free Sample Letter

But, even though you stop the calls, the amount you owe still remains!

Depending on your specific circumstances you may have gone through or are going through, the debt collector/buyer may be willing to accept a SETTLEMENT.

A settlement is an agreement to accept less than the full amount to satisfy the debt, usually saving you 40%-60%.

Recent Settlements See what we have  done for our clients!

The difference between the balance owed and the amount accepted as a settlement is called a "FORGIVEN" amount by the IRS, and as I said before, you most likely will received a 1099-C form because of it.




We get calls from clients all the time who received the 1099-C, ignored it, filed their income taxes as usual, and then, a few months later, start getting letters from the IRS saying they own more money plus penalties and interest!

And, even though you can file an amended return in hopes of getting this taken care of, it is a lengthy, time consuming process now.

The time to deal with the 1099-C is now....not later!


Just because you receive a 1099-C doesn't necessarily mean that you will have to pay more tax.


Let's say that the Visa Card that had a balance of $5,000 and was sold to XYZ Collectors, was ultimately settled for $2,000.

Good deal!, you just saved $3,000!

Well, that's true, but, the IRS looks at it as if you had received $5,000 of goods and services, but only paid $2,000, so you had an additional $3,000 added back to your gross income for that year.

Now your total adjusted net income (the amount you will have to pay tax on after all deductions and credits are deducted from your gross income) is increased by $3,000.

If the TAX RATE (the percentage of the adjusted net income) was 20%, then you would owe an additional $3,000 x 20% or $600 more tax! (not including penalties and interest!).

But, if you had read the fine print of the 1099-C you received, it said that (paraphrasing here) that...

 you may be EXEMPT if you were INSOLVENT at the time of the FORGIVENESS.


What does "INSOLVENT" mean and how do you show or prove to the IRS that you were? 


How do you file with the IRS?


You must provide the IRS with a little information and the proper forms (specifically IRS Form 982).

Basically, you are going to show that at the time of forgiveness (the settlement) you had more LIABILITIES (debt owed) than your ASSETS (all equity, bank accounts, etc.)

If this is the case, then you DO NOT have to include the FORGIVEN amount as additional income and therefore, and will not have to pay any additional tax!

But, you have to provide/include the proper documentation and form with your tax return.


Don't be surprised if your tax-preparer doesn't know what to do with the 1099-C and don't "just pay the extra tax" as a result!!!


Just click below, follow the instructions:




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Tags: secured credit card, 1099-C, IRS, tax on forgiveness of debt, settlement